DMCA / Copyright Policy

Section 512(c) Safe Harbor

Ollage operates as an online service provider. Under 17 U.S.C. § 512(c), we are eligible for safe-harbor protection against copyright infringement claims for content stored at the direction of users, provided we:

• Do not have actual knowledge of infringing activity;
• Do not receive financial benefit directly attributable to infringing activity when we have the right and ability to control it;
• Respond expeditiously to takedown notices and counter-notices;
• Maintain a repeat-infringer policy;
• Designate an agent to receive DMCA notices and provide contact information publicly.

Takedown Notices — How to File (17 U.S.C. § 512(c)(3))

If you are a copyright owner or authorized agent and believe content on Ollage infringes your copyright, you may submit a DMCA notice. A legally compliant notice must include all six of the following elements:

1. Your physical or electronic signature — a person authorized to act for the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work — the work claimed to have been infringed (title, ISBN, URL, or similar identifying information). If multiple works at a single location are covered by one notice, provide a representative list.
3. Identification of the infringing material — information reasonably sufficient to permit us to locate the material (Ollage clip ID, direct URL, or precise description). Providing direct links is the best way to help us locate content quickly.
4. Your contact information — a postal address, telephone number, and email address at which we can contact you.
5. A statement of good-faith belief — that the use of the material is not authorized by the copyright owner, its agent, or the law (such as fair use).
6. A statement under penalty of perjury — that the information in the notice is accurate and that you are authorized to act for the owner of an exclusive right that is allegedly infringed.

How to Submit a DMCA Notice

Preferred method: Use the Content Removal form (select "Copyright / DMCA"). This is our tracked intake system and generates a case ID (format: OL-YYYYMMDD-XXXX) for your records.

Alternative method: Email your notice to [email protected] with subject "DMCA Takedown Notice" and all six elements above.

Our Response to Takedown Notices

Upon receipt of a valid DMCA notice, we will:

• Acknowledge receipt within 48 hours;
• Remove or disable access to the identified material within a commercially reasonable time;
• Notify the user who uploaded the content (without sharing your contact information unless legally required);
• Retain a record of the notice and all actions taken.

Designated DMCA Agent

Counter-Notices — How to File (17 U.S.C. § 512(g)(3))

If your content was removed or access was disabled due to a DMCA notice, and you believe the removal was a mistake or misidentification, you may submit a counter-notice. A legally compliant counter-notice must include all six of the following elements:

1. Your physical or electronic signature.
2. Identification of the removed material — the material that was removed or disabled, and its location on Ollage before removal (clip ID, URL, or detailed description).
3. A statement under penalty of perjury — that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your full name, address, telephone number, and email address.
5. A statement consenting to jurisdiction — that you consent to the jurisdiction of the U.S. District Court in the district where your address is located, or (if outside the U.S.) the U.S. District Court for the District of Delaware, and that you will accept service of process from the person who provided the original DMCA notice or their attorney.
6. A statement that you will accept service of process from the claimant or their representative.

How to Submit a Counter-Notice

Email your counter-notice to [email protected] with subject "DMCA Counter-Notice" and all six elements above. Include the case ID (if you have one) to help us locate your original removal.

Our Response to Counter-Notices

Upon receipt of a valid counter-notice, we will:

• Acknowledge receipt within 48 hours;
• Forward the counter-notice to the original claimant and provide them with your name, address, and email address;
• Restore the material in 10–14 business days unless the original claimant files a court action seeking an injunction;
• Notify you if the claimant files a court action.

Repeat-Infringer Policy (17 U.S.C. § 512(i))

Ollage terminates the access of users who are determined to be repeat infringers of copyright. A "repeat infringer" is a user who has been subject to more than one removal or disable notice, or whose pattern of behavior demonstrates willful disregard for copyright law.

In determining whether to terminate a user's access, we consider:

• The number and severity of DMCA notices received against the user's account;
• The time elapsed between separate removal notices;
• Whether the user has submitted counters or displayed awareness of copyright law;
• The user's response to warnings or prior enforcement actions.

Termination is permanent. A user whose account has been terminated may request reinstatement by providing evidence of reformed behavior or legal authorization for the disputed content. Send reinstatement requests to [email protected].

Misrepresentation and Perjury (17 U.S.C. § 512(f))

Important: Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that content is infringing, or that content was removed by mistake or misidentification, is liable for damages, costs, and attorneys' fees.

Submitting a false DMCA notice or counter-notice under penalty of perjury constitutes federal perjury and can result in severe civil and criminal penalties, including:

• Actual damages (monetary losses) to Ollage and the wrongfully removed party;
• Payment of our attorneys' fees and court costs;
• Criminal prosecution under 18 U.S.C. § 1621 (federal perjury) with penalties up to $250,000 and imprisonment;
• Treble damages if the misrepresentation is willful.

Section 230 Non-Waiver

Nothing in this policy constitutes a waiver of any protections Ollage may have under 47 U.S.C. § 230 (Communications Decency Act) or any other applicable federal, state, or local law. The DMCA safe harbor under § 512 is a separate and distinct protection from Section 230 immunity, and we reserve all such rights.

Other Content Removal Paths

The DMCA process covers copyright and intellectual property infringement. For other types of content removal requests, use the following:

• General content removal, creator requests, NCII (non-consensual intimate imagery), or policy violations: Content Removal form or [email protected].
• Privacy concerns or personal data deletion: Privacy Policy or [email protected].
• Accessibility or platform abuse: In-app report button on every clip.
• Other legal concerns (TAKE IT DOWN Act, trafficking, etc.): Take It Down Policy.

Questions

If you have questions about this policy or the DMCA process, please contact our designated agent at [email protected] or [Phone pending].